This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
Olark has always been a remote-friendly company, but earlier this year we decided to say goodbye to our headquarters in San Francisco and fully embrace the remote life. Our team loves working remotely for reasons as unique as Olarkers are! We thought we’d share a few of these reasons with you in our own words to start a discussion about the benefits of remote work.
Happy holidays everyone! Wherever you are, the entire Olark family wishes you all the best as we close out 2017 and get ready to flip calendars over to 2018.
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
Q: I sometimes make typos or mistakes in chat - what’s the best way to recover?
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
….Think Morgan Freeman’s voice as you’re reading this….
Long ago in a land called Palo Alto, four founders embarked on a journey to change online chatting. They lived and worked together in a house with a garden. In the garden grew a faithful redwood tree, Dory.
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
I like to answer the question "how are you?" with "I'm excellent, thanks! Any Olark questions I can answer?"
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
Does the very word “Networking” make you cringe? Does it lead to a strong desire to go home, make snacks, and curl up with 12 seasons of your favorite show?
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
Barbara is our longest-serving support agent, with over 30,000 chats to her name. Yes, 30,000!! Given that she only worked part time for most of those chats, that is one serious record.
This story is part of our Making Business Human series. For more on the series and our mission, check out this post!
Creating connections between customers and businesses is at the core of Olark. Since day one, the heart of our product has been about humanizing websites through chat. Our mission can really be boiled down to a single, short statement: Make Business Human.
The following article comes from Olark contributor Tessa Metselaar at Bynder.
As Rene Djuricek, Owner of Netherlands-based Meesterslijpers says, "The days of customers using only email and telephone to contact businesses are over. Customers want to contact a business the same way they contact their friends and family."
