Olark Live Chat Blog
Question: Wait a minute - you can talk to a bunch of customers at once with live chat? How does that even work?
Question: How can I elegantly wrap up a chat when I need to leave my desk?
Question: Sometimes when I'm chatting I get a visitor repeatedly checking to see that they haven't lost me. It makes me crazy! What's the best way and frequency to reassure them that I'm still working on their question?