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Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.

Tessa Metselaar

Tessa is an Online Marketing Specialist at Bynder. She is focused on growing Bynder in The Netherlands, using a variety of different marketing channels.

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Customer Support

Customer Service Trends in the Netherlands

The following article comes from Olark contributor Tessa Metselaar at Bynder. Customer care in the Netherlands is at a crossroads. As Rene Djuricek, Owner of Netherlands-based Meesterslijpers says, "The days of customers using only email and telephone to contact businesses are over. Customers want to contact a business the same way they contact their friends and family."

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