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Tessa Metselaar

Tessa Metselaar
Tessa is an Online Marketing Specialist at Bynder. She is focused on growing Bynder in The Netherlands, using a variety of different marketing channels.
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Customer Support

Customer Service Trends in the Netherlands

The following article comes from Olark contributor Tessa Metselaar at Bynder.

Customer care in the Netherlands is at a crossroads.

As Rene Djuricek, Owner of Netherlands-based Meesterslijpers says, "The days of customers using only email and telephone to contact businesses are over. Customers want to contact a business the same way they contact their friends and family."

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