---
title: Speak by Olark | Tessa Metselaar
description: Tessa is an Online Marketing Specialist at Bynder. She is focused on growing Bynder in The Netherlands, using a variety of different marketing channels.
---

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## Tessa Metselaar

![Tessa Metselaar](https://blog.olark.com/hubfs/Contributors_Headshots/Medium-Tessa%20Metselaar-.jpg)

Tessa is an Online Marketing Specialist at Bynder. She is focused on growing Bynder in The Netherlands, using a variety of different marketing channels.

### Recent Posts

[![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/2017/Netherlands%20CS%20Trends/rik-van-der-kroon-34753.jpg?width=840&height=460&name=rik-van-der-kroon-34753.jpg)](https://blog.olark.com/customer-service-trends-in-the-netherlands)

## [Customer Service Trends in the Netherlands](https://blog.olark.com/customer-service-trends-in-the-netherlands)

 By [Tessa Metselaar](https://blog.olark.com/author/tessa-metselaar)

*The following article comes from Olark contributor Tessa Metselaar at* Bynder*.*

## Customer care in the Netherlands is at a crossroads.

As Rene Djuricek, Owner of Netherlands-based [Meesterslijpers](https://www.meesterslijpers.nl/) says, "The days of customers using only email and telephone to contact businesses are over. Customers want to contact a business the same way they contact their friends and family."

[Read More](https://blog.olark.com/customer-service-trends-in-the-netherlands)

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- [Features](https://olark.com/features)
- [Integrations](https://olark.com/integrations)
- [Product Tour](https://olark.com/product-tour)
- [Case Studies](https://olark.com/case-studies)

 Support

- [FAQ](https://olark.com/faq)
- [Help Center](https://olark.com/help)
- [Getting Started](https://olark.com/help/getting-started)
- [Troubleshooting](https://olark.com/categories/tool-tip)
- [JavaScript API](https://olark.com/api)
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 About

- [Our Team](https://olark.com/about)
- [Our Values](https://olark.com/values)
- [Become an Olarker](https://olark.com/jobs)

 Connect with us

- [Speak: The Olark Blog](https://blog.olark.com)
- [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide)
- [Become a Partner](https://olark.com/partners)
- [Contact Us](https://olark.com/contact)

- [Terms of Service](https://olark.com/tos)
- [Privacy Policy](https://olark.com/privacy-policy)
- [GDPR](https://olark.com/help/gdpr)
- [Accessibility](https://olark.com/ada-accessible-live-chat)
- [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter)

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