--- title: Speak by Olark | Kasey Bayne description: Kasey is part of the marketing team at Olark, heading up customer communications. When she's not talking to customers (and working to make their lives easier), she loves running, road trips, and nerding out over spreadsheets. Follow her @kaseybayne. --- - [Interested in live chat? Check out Olark.](https://www.olark.com/) [![Speak: A Blog by Olark](https://blog.olark.com/hubfs/speak-logo-300-01.png "Speak: A Blog by Olark")](https://blog.olark.com) ## Kasey Bayne ![Kasey Bayne](https://blog.olark.com/hubfs/kasey.jpg) Kasey is part of the marketing team at Olark, heading up customer communications. When she's not talking to customers (and working to make their lives easier), she loves running, road trips, and nerding out over spreadsheets. Follow her @kaseybayne. ### Recent Posts [![featured image](https://blog.olark.com/hs-fs/hubfs/Screen%20Shot%202018-04-18%20at%2011.35.17%20AM.png?width=840&height=460&name=Screen%20Shot%202018-04-18%20at%2011.35.17%20AM.png)](https://blog.olark.com/visitor-cobrowsing-powerup) ## [Improve your customer experience with the new Visitor Cobrowsing PowerUp](https://blog.olark.com/visitor-cobrowsing-powerup) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) You know the feeling: you’re on a chat with a customer, and trying to explain exactly where the “Add More” button is. [Read More](https://blog.olark.com/visitor-cobrowsing-powerup) [![featured image](https://blog.olark.com/hs-fs/hubfs/visitor-insights-banner.png?width=840&height=460&name=visitor-insights-banner.png)](https://blog.olark.com/visitor-insights-powerups-for-live-chat-sales) ## [New Visitor Insights PowerUps — doing your live chat sales homework since 2018](https://blog.olark.com/visitor-insights-powerups-for-live-chat-sales) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) If you work in sales, you already understand the importance of doing your homework. A quick LinkedIn search, or a little browsing on a company website, can tell you so much about what someone’s interested in and how they might benefit from your product. [Read More](https://blog.olark.com/visitor-insights-powerups-for-live-chat-sales) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/2017/Mailchimp/freddie_billboard.png?width=840&height=460&name=freddie_billboard.png)](https://blog.olark.com/olark-mailchimp-integration) ## [Introducing the Olark Live Chat and MailChimp integration](https://blog.olark.com/olark-mailchimp-integration) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) If you've ever had a chat with a customer and thought, "I need to make a mental note to follow-up with this person" then today's integration announcement is going to prove quite useful. Today we've launched the [Olark Live Chat](https://www.olark.com) and [MailChimp](https://www.mailchimp.com) integration. [Read More](https://blog.olark.com/olark-mailchimp-integration) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/2017/Hubspot%20Integration/hubspot_inbound.png?width=840&height=460&name=hubspot_inbound.png)](https://blog.olark.com/olark-and-hubspot) ## [Introducing the Olark and HubSpot integration](https://blog.olark.com/olark-and-hubspot) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) At Olark, we're committed to making business human. Whether your sales team uses Olark Live Chat to increase leads, or provide exceptional Customer Support, creating personable, human connections starts with understanding your customers' needs. That's why we're very excited to announce that the Olark and HubSpot CRM integration is now availble in [HubSpot Connect](https://www.hubspot.com/integrations/olark). [Read More](https://blog.olark.com/olark-and-hubspot) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/2016/Front%20Aritcle/olark+front.png?width=840&height=460&name=olark+front.png)](https://blog.olark.com/olark-and-front) ## [Now available for Olark: Front, the inbox for teams](https://blog.olark.com/olark-and-front) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) We're coming to an end of a busy, busy year here at Olark Live Chat, but before we close the books on 2016, we have one more integration partner to add to our redesigned [Integrations Portal](https://www.olark.com/settings/integrations). Today we're announcing that we've teamed up with [Front](https://hello.olark.com/e1t/c/*W7lL90B1JB6y6W65W_fS3vS6gC0/*W6l-33T4y8BygN5rwydZd3PQF0/5/f18dQhb0Smh-8XJ9qWW7FxDQZ6ghkRDVWs4R056t330W5r8vwP3mm44LVQc8BZ1kbTpFW1nPLDM81gM8-N7d-tJnQJ99nW8tsRGB60-DrpN2KFWMcH5775W8WSVMg2NTlX_W7MPM428W2c9WW32CQ2l8jxMNSW1VwV0k3HbcNkW1SdKWJ32j3_JW8FfRXd2QxXphW1ZcjVf1txG9NW6GsfdK8XNh8_W7JMfRK1xZMBvN6Csl3cjmvX7W1KFnWn1WcgwqMsC3pnkV4QwW1PQmkG1S37_MVn5KL22F-_7xW1x-dR-54HZwgW5dxpc41LPR1MW2NVr-Q7x2S5wMw-1scx0__MN47kmVPnlLP3W2Td9YF2SZVJmW5HFzhY7dr9qWW72YqDy3KVd-hW5MsGxK8xSvGkW3dNJNC5VH9CCW12qclB8y3phXW4CBZHg4nXLQvW55zvqG8H3QYfW5t2kR_6DzbJDW3Xsrxn1MTDV2V17TbT8_NcGP103)to launch a native integration that makes it easy to access all of your customer conversations and messages in one place. [Read More](https://blog.olark.com/olark-and-front) [![featured image](https://blog.olark.com/hs-fs/hubfs/helpscout-olark.png?width=840&height=460&name=helpscout-olark.png)](https://blog.olark.com/olark-and-help-scout) ## [Make customer service more human by combining Olark and Help Scout](https://blog.olark.com/olark-and-help-scout) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) ## More choices. More power to you.  We've talked before about [why it's important to connect Olark Live Chat and a CRM or help desk solution](http://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/Pair-Live-Chat-with-Helpdesk-CRM-Software-98115.aspx). It makes the qualitative data contained in transcripts actionable and more valuable, improving retention and increasing the likelihood of future sales. As an independent live chat platform, our value is multiplied by the number of platforms we enable our users to connect with. By offering you more platform options to connect with, we increase the power you have to provide a high quality customer experience. [Read More](https://blog.olark.com/olark-and-help-scout) [![featured image](https://blog.olark.com/hs-fs/hubfs/widget-hero-livechat-1dab0f3c9bc9fae492b5f60500107ee4-1.png?width=840&height=460&name=widget-hero-livechat-1dab0f3c9bc9fae492b5f60500107ee4-1.png)](https://blog.olark.com/groove-launch) ## [Get more from Olark with Groove help desk](https://blog.olark.com/groove-launch) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) One of our goals here at Olark is to [help all of your systems work together](https://www.olark.com/integrations) to provide the best possible customer experience. With that, we’re excited to announce the revamped [Olark Live Chat and Groove help desk integration](https://www.groovehq.com/better/live-chat?ajs_event=Referred%20By%20Olark). [Read More](https://blog.olark.com/groove-launch) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/add-operator.png?width=840&height=460&name=add-operator.png)](https://blog.olark.com/olark-pricing-plan-change) ## [Announcing a new, simpler pricing plan](https://blog.olark.com/olark-pricing-plan-change) By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) You asked, and we listened: announcing a new, simpler pricing plan from Olark. [Read More](https://blog.olark.com/olark-pricing-plan-change) [All posts](https://blog.olark.com/all) [![Olark logo](https://blog.olark.com/hubfs/assets/logos/Olark-logo-navy.svg)](https://blog.olark.com/) - [Facebook](https://www.facebook.com/olarklivechat/) - [Twitter](https://twitter.com/olark) - [Instagram](https://www.instagram.com/olarklivechat/) - [LinkedIn](https://www.linkedin.com/company/469764/) ## Product - [Pricing](https://olark.com/pricing) - [Chatbots](https://olark.com/chatbot-copilot) - [Features](https://olark.com/features) - [Integrations](https://olark.com/integrations) - [Product Tour](https://olark.com/product-tour) - [Case Studies](https://olark.com/case-studies) ## Support - [FAQ](https://olark.com/faq) - [Help Center](https://olark.com/help) - [Getting Started](https://olark.com/help/getting-started) - [Troubleshooting](https://olark.com/categories/tool-tip) - [JavaScript API](https://olark.com/api) ## About - [Our Team](https://olark.com/about) - [Our Values](https://olark.com/values) - [Become an Olarker](https://olark.com/jobs) ## Connect with us - [Speak: The Olark Blog](https://blog.olark.com) - [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide) - [Become a Partner](https://olark.com/partners) - [Contact Us](https://olark.com/contact) - [Terms of Service](https://olark.com/tos) - [Privacy Policy](https://olark.com/privacy-policy) - [GDPR](https://olark.com/help/gdpr) - [Accessibility](https://olark.com/ada-accessible-live-chat) - [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter) [![Olark logo](https://blog.olark.com/hubfs/assets/logos/Olark-logo-navy.svg)](https://blog.olark.com/) - [Facebook](https://www.facebook.com/olarklivechat/) - [Twitter](https://twitter.com/olark) - [Instagram](https://www.instagram.com/olarklivechat/) - [LinkedIn](https://www.linkedin.com/company/469764/) Product - [Pricing](https://olark.com/pricing) - [Chatbots](https://olark.com/chatbot-copilot) - [Features](https://olark.com/features) - [Integrations](https://olark.com/integrations) - [Product Tour](https://olark.com/product-tour) - [Case Studies](https://olark.com/case-studies) Support - [FAQ](https://olark.com/faq) - [Help Center](https://olark.com/help) - [Getting Started](https://olark.com/help/getting-started) - [Troubleshooting](https://olark.com/categories/tool-tip) - [JavaScript API](https://olark.com/api) - [Hire an Expert](https://olark.com/partners-directory) About - [Our Team](https://olark.com/about) - [Our Values](https://olark.com/values) - [Become an Olarker](https://olark.com/jobs) Connect with us - [Speak: The Olark Blog](https://blog.olark.com) - [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide) - [Become a Partner](https://olark.com/partners) - [Contact Us](https://olark.com/contact) - [Terms of Service](https://olark.com/tos) - [Privacy Policy](https://olark.com/privacy-policy) - [GDPR](https://olark.com/help/gdpr) - [Accessibility](https://olark.com/ada-accessible-live-chat) - [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter) {{ footer\_js() }} {{ js\_integration\_body\_end() }} {% if "hs-landing-page" in builtin\_body\_classes %} {% endif %} {% endif %} [Questions? 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