You know the feeling: you’re on a chat with a customer, and trying to explain exactly where the “Add More” button is.

If you work in sales, you already understand the importance of doing your homework. A quick LinkedIn search, or a little browsing on a company website, can tell you so much about what someone’s interested in and how they might benefit from your product.

If you've ever had a chat with a customer and thought, "I need to make a mental note to follow-up with this person" then today's integration announcement is going to prove quite useful.

Today we've launched the Olark Live Chat and MailChimp integration.

At Olark, we're committed to making business human. Whether your sales team uses Olark Live Chat to increase leads, or provide exceptional Customer Support, creating personable, human connections starts with understanding your customers' needs.

That's why we're very excited to announce that the Olark and HubSpot CRM integration is now availble in HubSpot Connect.

We're coming to an end of a busy, busy year here at Olark Live Chat, but before we close the books on 2016, we have one more integration partner to add to our redesigned Integrations Portal.

Today we're announcing that we've teamed up with Front to launch a native integration that makes it easy to access all of your customer conversations and messages in one place.

More choices. More power to you. 

We've talked before about why it's important to connect Olark Live Chat and a CRM or help desk solution. It makes the qualitative data contained in transcripts actionable and more valuable, improving retention and increasing the likelihood of future sales.

As an independent live chat platform, our value is multiplied by the number of platforms we enable our users to connect with. By offering you more platform options to connect with, we increase the power you have to provide a high quality customer experience.

One of our goals here at Olark is to help all of your systems work together to provide the best possible customer experience. With that, we’re excited to announce the revamped Olark Live Chat and Groove help desk integration.