Inbound Marketing Blog

Olark Live Chat Blog

Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.

Kasey Bayne

Kasey is part of the marketing team at Olark, heading up customer communications. When she's not talking to customers (and working to make their lives easier), she loves running, road trips, and nerding out over spreadsheets. Follow her @kaseybayne.

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Introducing the Olark Live Chat and MailChimp integration

If you've ever had a chat with a customer and thought, "I need to make a mental note to follow-up with this person" then today's integration announcement is going to prove quite useful. Today we've launched the Olark Live Chat and MailChimp integration.

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Olark Essentials

Introducing the Olark and HubSpot integration

At Olark, we're committed to making business human. Whether your sales team uses Olark Live Chat to increase leads, or provide exceptional Customer Support, creating personable, human connections starts with understanding your customers' needs. That's why we're very excited to announce that the Olark and HubSpot CRM integration is now availble in HubSpot Connect.

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Olark Essentials

Now available for Olark: Front, the inbox for teams

We're coming to an end of a busy, busy year here at Olark Live Chat, but before we close the books on 2016, we have one more integration partner to add to our redesigned Integrations Portal. Today we're announcing that we've teamed up with Front to launch a native integration that makes it easy to access all of your customer conversations and messages in one place.

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Olark Essentials

Make customer service more human by combining Olark and Help Scout

More choices. More power to you.  We've talked before about why it's important to connect Olark Live Chat and a CRM or help desk solution. It makes the qualitative data contained in transcripts actionable and more valuable, improving retention and increasing the likelihood of future sales. As an independent live chat platform, our value is multiplied by the number of platforms we enable our users to connect with. By offering you more platform options to connect with, we increase the power you have to provide a high quality customer experience.

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Olark Essentials

Get more from Olark with Groove help desk

One of our goals here at Olark is to help all of your systems work together to provide the best possible customer experience. With that, we’re excited to announce the revamped Olark Live Chat and Groove help desk integration.

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Olark Essentials

Announcing a new, simpler pricing plan

You asked, and we listened: announcing a new, simpler pricing plan from Olark.

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