--- title: Get more from Olark with Groove help desk description: The redesigned integration for Groove Help Desk and Olark Live Chat helps businesses bring all customer support channels together in one place. image: https://blog.olark.com/hubfs/widget-hero-livechat-1dab0f3c9bc9fae492b5f60500107ee4-1.png --- - [Interested in live chat? Check out Olark.](https://www.olark.com/) [![Speak: A Blog by Olark](https://blog.olark.com/hubfs/speak-logo-300-01.png "Speak: A Blog by Olark")](https://blog.olark.com) # Get more from Olark with Groove help desk By [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) One of our goals here at Olark is to [help all of your systems work together](https://www.olark.com/integrations) to provide the best possible customer experience. With that, we’re excited to announce the revamped [Olark Live Chat and Groove help desk integration](https://www.groovehq.com/better/live-chat?ajs_event=Referred%20By%20Olark). ![The best help desk software and the best live chat software for small businesses.](https://blog.olark.com/hs-fs/hubfs/Blog_Images/Groove_Images.png?width=759&name=Groove_Images.png "The best help desk software and the best live chat software for small businesses.") If you haven't met them yet, [Groove is intuitive help desk software](https://www.groovehq.com/?ajs_event=Referred%20By%20Olark) that helps you delight your customers with high quality, personal support (making this a perfect fit with your Olark Live Chat!). Collaborate on all your customer emails, social media posts, calls, and chats together in one help desk. For all of our customers who have been looking for a way to connect all of their support tools in one place, this integration answers your call! Here are some benefits of integrating Olark and Groove: ![With Olark and Groove, businesses can access all of their customer interactions in a single dashboard.](https://blog.olark.com/hs-fs/hubfs/Blog_Images/widget-hero-livechat-with-border.png?width=759&name=widget-hero-livechat-with-border.png "With Olark and Groove, businesses can access all of their customer interactions in a single dashboard.") “Nobody likes switching between two apps to deliver customer service,” says Groove CEO [Alex Turnbull](https://twitter.com/alexmturnbull?ajs_event=Referred%20By%20Olark). “And now, you don’t have to. This partnership creates an all-in-one help desk and live chat solution that helps you deliver awesome, personal, and fast support to your customers.” **How to get started:** - Turn on [the Olark/Groove integration](https://www.olark.com/crm/groove) in your account - Check out our [Groove integration Guide](https://www.olark.com/help/groove) - Learn more about [Groove Help Desk](https://www.groovehq.com/apps/widget/live-chat?ajs_event=Referred%20By%20Olark) [![Get Started with Groove + Olark](https://no-cache.hubspot.com/cta/default/543330/327cd47d-1a3a-488f-885f-c69ca8e577a0.png)](https://cta-redirect.hubspot.com/cta/redirect/543330/327cd47d-1a3a-488f-885f-c69ca8e577a0) Questions, feedback, or need a hand getting set up? Send us a chat, and we'll talk more! **BONUS:** Join our webinar on **[September 20th](https://hello.olark.com/groove-webinar)** to learn more about the Olark & Groove integration, and learn some tips about how we run support at both companies! Check out relevant topics on: [Olark Essentials](https://blog.olark.com/topic/olark-essentials) ![Kasey Bayne](https://blog.olark.com/hubfs/kasey.jpg) ### Read more posts by [Kasey Bayne](https://blog.olark.com/author/kasey-bayne) Kasey is part of the marketing team at Olark, heading up customer communications. When she's not talking to customers (and working to make their lives easier), she loves running, road trips, and nerding out over spreadsheets. Follow her @kaseybayne. 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