There may have been 101 dalmatians, but did you also know there are 101 tactics you can try to increase conversions in your Shopify store? Jevin Maltais, editor of Ecommerce Growth Weekly and ownerof QuickJack Solutions, wrote a cracking article that lists those 101 tactics, which you can read here. The following is an excerpt of Jevin's article that highlights some of those tactics.

There are a myriad of ways to remedy an issue on your Shopify site, especially if sales aren't meeting expectations. But which best help increase conversions?

Thinking of adding the Olark live chat plugin to your Wordpress site? Good idea.

Today's guest post comes from Ashley, founder of Nose Graze, a specialty shop for Wordpess themes and plugins.

If you use live chat to talk to your customers (and I hope you do), it's easy to grab visitor information like login name and account email if they're logged into a WordPress account.

Here's how to do it:

Today's guest post comes from Simon at Staff Squared who wrote to tell us how his team has used live chat to double the number of sign-ups for their app.

Check out this awesome talk by Simon Ouderkirk of Automattic about how to ask questions to get a better product. Based on the 5 Whys developed at Toyota in their heyday, this talk will make you think about how to approach problem-solving.

How can support up their game and get faster? At our recent event Customers FTW!, speaker Jordan Munson shares tools that make professional video hosting company Wistia's support work better.

Let's be honest: guys can be tough to buy gifts for. San Francisco-based Man Crates is making it easier. As a popular destination for awesome gifts for men, Man Crates says 'no' to ugly neckties, cologne samplers and executive trinkets, and instead hand picks gifts like hard to find hot sauce, outdoor survival gear, or delicious craft meat products.

During our 10K customer campaign back in February, Nosh Detox chatted with us to say they'd closed a £1,000 sale on chat in one day. So I called Tevita Lesuma, Nosh Detox's business growth manager, to find out how they did it.

"Originally we thought it would be complicated to organize a chat service - that it was only for larger companies with an existing call center. That wasn't the case at all."

Photo by Patrick Hendry on Unsplash

"This is my first position in marketing, and I am the only one in my department, so it’s ALL on me to generate leads."

Sound familiar? If so, you're not alone. That quote is from Jessica Potter-Adkins, Director of Marketing & Communications for a national distributor of insurance products. Jessica and I met earlier this year at the ConversionXL Conference, where we discussed the challenges she was facing as a newly minted marketing director, and the benefits of live chat, a technology she had been eyeing for some time.

Poornima Vijayashanker is a software engineer and serial entrepreneur. She is the founder of Femgineer, an education company for tech professionals interested in entrepreneurship and leadership. She was the sole female engineer at Mint.com, which was acquired by Intuit in 2009. Post-acquisition, she decided to leave Mint and launched her own startup, BizeeBee, helping fitness studios and other membership based businesses across the world grow their business.

April is All Hands Support Month here at Olark, during which we'll be sharing tips and stories on how to bring your entire team closer to your customers.

Chief Marketing Olarker, Sunir Shah, recently took time from the 'hurricane' that is South by Southwest (SXSW) to talk with Tech Cocktail about why we do All Hands Support.