(Video) Customer Support: A Game of Seconds

How can support up their game and get faster? At our recent event Customers FTW!, speaker Jordan Munson shares tools that make professional video hosting company Wistia's support work better. Check out how he uses Textexpander, Alfred, Dash and more.

Customers FTW! pits chat against phone to help you decide which one is the best for your team. Have you compared phone and chat? Let us know what you found out!

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Laure Parsons

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Laure is the Chief Storyteller at Olark. She drinks decaf like a badass.