--- title: Speak by Olark | eCommerce and Retail (3) description: eCommerce and Retail | Tips on live chat sales, customer service, and building human connections from one of the Internet’s top live chat providers. (3) --- - [Interested in live chat? Check out Olark.](https://www.olark.com/) [![Speak: A Blog by Olark](https://blog.olark.com/hubfs/speak-logo-300-01.png "Speak: A Blog by Olark")](https://blog.olark.com) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/2017/Tim%20Parry%20-%20NRF%20article/BIG_Show_Attendees_What_it_will_take_to_thirve_in_a_Global_market.jpg?width=840&height=460&name=BIG_Show_Attendees_What_it_will_take_to_thirve_in_a_Global_market.jpg)](https://blog.olark.com/3-big-ideas-from-the-nrf-big-show-for-small-retail-success) ## [3 Big Ideas from the NRF Big Show for Small Retail Success](https://blog.olark.com/3-big-ideas-from-the-nrf-big-show-for-small-retail-success) By [Tim Parry](https://blog.olark.com/author/tim-parry) *Today's article comes from [Tim Parry](https://www.linkedin.com/in/tim-parry), who's been covering the retail and eCommerce industry for the last 10+ years now. Last month, Tim attended the retail industry's largest tradeshow and returned with some observations on how SMBs can apply lessons learned by the world's largest retailers...* [Read More](https://blog.olark.com/3-big-ideas-from-the-nrf-big-show-for-small-retail-success) [![featured image](https://blog.olark.com/hs-fs/hubfs/valentines.png?width=840&height=460&name=valentines.png)](https://blog.olark.com/the-power-of-love-how-to-turn-valentines-day-customers-into-lifelong-customers) ## [The power of love: How to turn Valentine’s Day customers into lifelong customers](https://blog.olark.com/the-power-of-love-how-to-turn-valentines-day-customers-into-lifelong-customers) By [Sarah Karney](https://blog.olark.com/author/sarah-karney) *Today's post comes from our friends at BigCommerce, the all-in-one shopping cart software that helps you accept payments, grow sales, and builld a gorgeous website (and bonus: integrates with Olark Live Chat!). Check out [our integration](https://www.olark.com/help/bigcommerce) and learn more about [BigCommerce](https://www.bigcommerce.com/) here. * Are you still recovering from the whirlwind of 2016’s end-of-year holiday shopping sprees? Ready or not, here Valentine’s Day comes, and though it may not be as monumental in terms of driving revenue as Black Friday is, it’s still a huge opportunity for your online store. [Read More](https://blog.olark.com/the-power-of-love-how-to-turn-valentines-day-customers-into-lifelong-customers) [![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/5_Ways_in_Online_Retail/bonobos.jpeg?width=840&height=460&name=bonobos.jpeg)](https://blog.olark.com/5-ways-to-increase-conversions-in-online-retail) ## [5 ways to increase conversions in online retail](https://blog.olark.com/5-ways-to-increase-conversions-in-online-retail) By [Jessica Mizerak](https://blog.olark.com/author/jessica-mizerak) Being 'human' is having a moment right now in the world of ecommerce marketing.  After years of a full-on automation craze, and as [the talk of chatbots heats up](https://blog.olark.com/shopping-with-ecommerce-chatbots), savvy marketers realize we must be more personal in our customer communication.  Now, instead of “SEO” and “automatic,” ecommerce managers are focused on terms like “customer experience strategy.” [Read More](https://blog.olark.com/5-ways-to-increase-conversions-in-online-retail) [Previous](https://blog.olark.com/topic/ecommerce-and-retail/page/2) [All posts](https://blog.olark.com/all) [![Olark logo](https://blog.olark.com/hubfs/assets/logos/Olark-logo-navy.svg)](https://blog.olark.com/) - [Facebook](https://www.facebook.com/olarklivechat/) - [Twitter](https://twitter.com/olark) - [Instagram](https://www.instagram.com/olarklivechat/) - [LinkedIn](https://www.linkedin.com/company/469764/) ## Product - [Pricing](https://olark.com/pricing) - [Chatbots](https://olark.com/chatbot-copilot) - [Features](https://olark.com/features) - [Integrations](https://olark.com/integrations) - [Product Tour](https://olark.com/product-tour) - [Case Studies](https://olark.com/case-studies) ## Support - [FAQ](https://olark.com/faq) - [Help Center](https://olark.com/help) - [Getting Started](https://olark.com/help/getting-started) - [Troubleshooting](https://olark.com/categories/tool-tip) - [JavaScript API](https://olark.com/api) ## About - [Our Team](https://olark.com/about) - [Our Values](https://olark.com/values) - [Become an Olarker](https://olark.com/jobs) ## Connect with us - [Speak: The Olark Blog](https://blog.olark.com) - [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide) - [Become a Partner](https://olark.com/partners) - [Contact Us](https://olark.com/contact) - [Terms of Service](https://olark.com/tos) - [Privacy Policy](https://olark.com/privacy-policy) - [GDPR](https://olark.com/help/gdpr) - [Accessibility](https://olark.com/ada-accessible-live-chat) - [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter) [![Olark logo](https://blog.olark.com/hubfs/assets/logos/Olark-logo-navy.svg)](https://blog.olark.com/) - [Facebook](https://www.facebook.com/olarklivechat/) - [Twitter](https://twitter.com/olark) - [Instagram](https://www.instagram.com/olarklivechat/) - [LinkedIn](https://www.linkedin.com/company/469764/) Product - [Pricing](https://olark.com/pricing) - [Chatbots](https://olark.com/chatbot-copilot) - [Features](https://olark.com/features) - [Integrations](https://olark.com/integrations) - [Product Tour](https://olark.com/product-tour) - [Case Studies](https://olark.com/case-studies) Support - [FAQ](https://olark.com/faq) - [Help Center](https://olark.com/help) - [Getting Started](https://olark.com/help/getting-started) - [Troubleshooting](https://olark.com/categories/tool-tip) - [JavaScript API](https://olark.com/api) - [Hire an Expert](https://olark.com/partners-directory) About - [Our Team](https://olark.com/about) - [Our Values](https://olark.com/values) - [Become an Olarker](https://olark.com/jobs) Connect with us - [Speak: The Olark Blog](https://blog.olark.com) - [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide) - [Become a Partner](https://olark.com/partners) - [Contact Us](https://olark.com/contact) - [Terms of Service](https://olark.com/tos) - [Privacy Policy](https://olark.com/privacy-policy) - [GDPR](https://olark.com/help/gdpr) - [Accessibility](https://olark.com/ada-accessible-live-chat) - [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter) {{ footer\_js() }} {{ js\_integration\_body\_end() }} {% if "hs-landing-page" in builtin\_body\_classes %} {% endif %} {% endif %} [Questions? 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