Now Chatting: The Olark Live Chat Blog

Advice and perspectives on live chat sales, customer service, and building human connections in a digital world.

Tim Parry

Tim Parry
The former Managing Editor of Multichannel Merchant, Tim Parry has been an industry thought-leader since catalogs were considered to be a sales channel. When he is not observing the retail and QSR industries as a freelance content creator and analyst, Tim is a husband, a father, a fantasy sports champion, and a Basset Hound wrangler.
Find me on:

Recent Posts

eCommerce and Retail

3 Big Ideas from the NRF Big Show for Small Retail Success

Today's article comes from Tim Parry, who's been covering the retail and eCommerce industry for the last 10+ years now. Last month, Tim attended the retail industry's largest tradeshow and returned with some observations on how SMBs can apply lessons learned by the world's largest retailers...

Read More