Now Chatting: The Olark Live Chat Blog

Advice and perspectives on live chat sales, customer service, and building human connections in a digital world.

Kerry Vineberg

Kerry Vineberg
Kerry is a B2B technology writer and content marketer. She enjoys exploring her home city (and tech hotspot), San Francisco.
Find me on:

Recent Posts

Customer Support, eCommerce and Retail

Small Business at the Holidays: How to Rock Multiple Customer Service Channels

No question, the holidays are big for your business. Those sales can make up 20-30% of annual revenue. But that spike in business, as you know, comes with a spike in customer service requests! 

Read More