As SynapsePay grows, its use of Olark live chat has grown with it. This case study shows how...

In late 2014, Memphis-based SynapsePay launched its platform that allows anyone with a bank account and Internet connection to transfer money and issue payments. It also gives merchants a secure portal for accepting payments, either in-store or online.

We acquired a customer 30 minutes after we installed Olark. Here's how:

Pipemonk (formerly Zapstitch) is building a Cloud Data Integration platform. We automatically sync and transfer data between various cloud business apps. Today, we connect Shopify (eCommerce platform) and QuickBooks Online (financial software).

As an early stage startup, it is critical for us to learn from every user that signs up. We use Olark to provide live product support, get customers’ feedback, reviews and sometimes just exchange quick plain hellos :).

CustomMade + Olark: never pushy

Have you ever wished you could just make someone go exactly where you say? With Olark chat software, you can!

Lots of our customers use their Olark box to help visitors and make sales. Which is quite awesome! But some have come up with creative, innovative and thoughtful ways to Olark and bring new uses to the features we offer.

If you're an advanced Olark API user, you might want to skip straight to our full API section. If you're a new Olark API user, then you've come to the right place.

Olark live chat lets you do so many things. Talk to your customers, see what they are looking at, even show them how to do things on their screen with no extra installations.

Ever want to do even more with Olark? Our API allows you to get amazing results with a little code.