---
title: Speak by Olark | Ty Magnin
description: Ty Magnin is a marketing director at Appcues, a SaaS product that allows you to create user onboarding experiences and feature tutorials without writing any code.
---

- [Interested in live chat? Check out Olark.](https://www.olark.com/)

[![Speak: A Blog by Olark](https://blog.olark.com/hubfs/speak-logo-300-01.png "Speak: A Blog by Olark")](https://blog.olark.com)

## Ty Magnin

![Ty Magnin](https://blog.olark.com/hubfs/Blog_Images/Awesome_for_User_Onboarding/tymagnin.jpeg)

Ty Magnin is a marketing director at Appcues, a SaaS product that allows you to create user onboarding experiences and feature tutorials without writing any code.

### Recent Posts

[![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/Awesome_for_User_Onboarding/image02.jpg?width=840&height=460&name=image02.jpg)](https://blog.olark.com/how-a-startup-uses-live-chat-to-onboard-new-users-and-get-product-feedback)

## [How a startup uses live chat to onboard new users and get product feedback](https://blog.olark.com/how-a-startup-uses-live-chat-to-onboard-new-users-and-get-product-feedback)

 By [Ty Magnin](https://blog.olark.com/author/ty-magnin)

We may not always use live chat here at [Appcues](http://appcues.com/). But it sure has been helpful in onboarding new users throughout the early days of growing our SaaS business. 

Live chat has been an ideal medium to help us garner product feedback and onboard new users, which has been crucital for our growth.

[Read More](https://blog.olark.com/how-a-startup-uses-live-chat-to-onboard-new-users-and-get-product-feedback)

[All posts](https://blog.olark.com/all)

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## Product

- [Pricing](https://olark.com/pricing)
- [Chatbots](https://olark.com/chatbot-copilot)
- [Features](https://olark.com/features)
- [Integrations](https://olark.com/integrations)
- [Product Tour](https://olark.com/product-tour)
- [Case Studies](https://olark.com/case-studies)

## Support

- [FAQ](https://olark.com/faq)
- [Help Center](https://olark.com/help)
- [Getting Started](https://olark.com/help/getting-started)
- [Troubleshooting](https://olark.com/categories/tool-tip)
- [JavaScript API](https://olark.com/api)

## About

- [Our Team](https://olark.com/about)
- [Our Values](https://olark.com/values)
- [Become an Olarker](https://olark.com/jobs)

## Connect with us

- [Speak: The Olark Blog](https://blog.olark.com)
- [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide)
- [Become a Partner](https://olark.com/partners)
- [Contact Us](https://olark.com/contact)

- [Terms of Service](https://olark.com/tos)
- [Privacy Policy](https://olark.com/privacy-policy)
- [GDPR](https://olark.com/help/gdpr)
- [Accessibility](https://olark.com/ada-accessible-live-chat)
- [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter)

[![Olark logo](https://blog.olark.com/hubfs/assets/logos/Olark-logo-navy.svg)](https://blog.olark.com/)

- [Facebook](https://www.facebook.com/olarklivechat/)
- [Twitter](https://twitter.com/olark)
- [Instagram](https://www.instagram.com/olarklivechat/)
- [LinkedIn](https://www.linkedin.com/company/469764/)

 Product

- [Pricing](https://olark.com/pricing)
- [Chatbots](https://olark.com/chatbot-copilot)
- [Features](https://olark.com/features)
- [Integrations](https://olark.com/integrations)
- [Product Tour](https://olark.com/product-tour)
- [Case Studies](https://olark.com/case-studies)

 Support

- [FAQ](https://olark.com/faq)
- [Help Center](https://olark.com/help)
- [Getting Started](https://olark.com/help/getting-started)
- [Troubleshooting](https://olark.com/categories/tool-tip)
- [JavaScript API](https://olark.com/api)
- [Hire an Expert](https://olark.com/partners-directory)

 About

- [Our Team](https://olark.com/about)
- [Our Values](https://olark.com/values)
- [Become an Olarker](https://olark.com/jobs)

 Connect with us

- [Speak: The Olark Blog](https://blog.olark.com)
- [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide)
- [Become a Partner](https://olark.com/partners)
- [Contact Us](https://olark.com/contact)

- [Terms of Service](https://olark.com/tos)
- [Privacy Policy](https://olark.com/privacy-policy)
- [GDPR](https://olark.com/help/gdpr)
- [Accessibility](https://olark.com/ada-accessible-live-chat)
- [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter)

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