Mat Patterson

Mat Patterson
After running a support team for years, Mat Patterson joined the marketing team at Help Scout, the invisible help desk software. Learn how Help Scout takes the headache out of email support.

Recent Posts

5 Tips for integrating chat into your customer support

Build a company your customers love with more human, more helpful customer support tools.

The following article was written by Mat Patterson, Customer Evangelist at Help Scout. It coincides with a recent webinar we did with Help Scout and Denise Twum, Head of Customer Support, Issuu. You can see the full webinar conversation on the Olark Live Chat YouTube channel.

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