Inbound Marketing Blog

Olark Live Chat Blog

Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.

Brooke Gosden

Brooke is a mom to six and spends her days on the frontlines for Olark support.

Blog Feature

New Olark Users

What new Olark users should learn first (Don't be Lucy)

Lucy's story is not unique to those of us providing Olark support. We wish we could have helped Lucy get started on the right foot, and saved her some frustration - her bad day on chat could have been avoided had she taken a few small steps! The names and events you're about to read have been changed to protect the Olark innocent.

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