Hector Urtubia

Hector Urtubia
Hector Urtubia is a product manager, software engineer, and resident Appstronomer at Olark. When he’s not shipping the next product, you can find him jamming with his band Schizopolitans in Reno, NV.

Recent Posts

6 Ways to Inspire Your Remote Team’s Creativity

Inspiring creativity in a remote team means bringing your whole self to work.

As a product manager and musician, I’ve seen that small moments of openness can cement your team’s—or band’s—ability to collaborate.

I came back to Olark after a year at a different company. Although I was glad to be back, I felt distance when working with my teammates.

For awhile, I struggled in silence. Since Olark was a fully remote workplace (for years before that was a trend), no one could really see my challenge. But the barrier was there, quietly disrupting our flow. I had to surface it.

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Effective Olark API Use: Sending messages via operator commands

As a developer at Olark, I really appreciate the creativity and ingenuity of the customers that integrate with our API. I find it rewarding to see people not only using the products we create, but also the APIs we provide to interact with our system. These interfaces provide a peek into the big machine that Olark is, to allow deeper integration of a customer’s specific needs to better communicate with their own users. Once in a while a special integration comes up that is so elegant that I can’t wait to share it with my co-workers and other Olark customers trying to solve a similar problem.

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