Inbound Marketing Blog

Olark Live Chat Blog

Best practices on increasing sales and conversions, gathering marketing insights, and providing high quality customer support.

Fernando Takai

Fernando makes Olark from Python in São Paulo, Brazil

Blog Feature

Olark Essentials  |  Sales and Conversions

How to integrate Salesforce and Olark Live Chat

For most small businesses, getting data isn't the problem. Pageviews, sessions, opens, likes, shares, conversions, chat volume - data, and the tools to gather it, are all around us. The challenge is making data and analytics actionable.

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Blog Feature

New Olark Users  |  Olark Essentials

Creating Webhooks Integrations for Olark

After reading our article on integrating live chat and a CRM, you're probably excited to get your CRM hooked up with Olark. But what if you use a CRM or Help Desk platform that we don't "officially" support? No problem! to make that connection, you'll use a webhook, which happens to be my area of expertise :) This is an image of a fishing line by Alan Bishop on Unsplash. It's not a webhook, but you get the idea. Our former co-founder, Zach Steindler, alluded to this briefly in his article on CRM Magazine: "Even if you're not using a big-name CRM solution, live chat platforms make it easy for developers to add basic push functionality with minimal programming."

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