---
title: Speak by Olark | Brian Kelly
description: Brian Kelly is the VP of Product at Nutshell, a small business CRM that makes it easy for teams to get organized, sell smarter, and build customer relationships that last.
---

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## Brian Kelly

![Brian Kelly](https://blog.olark.com/hubfs/Contributors_Headshots/brian_kelly_nutshell_headshot_sq_512px.jpg)

Brian Kelly is the VP of Product at Nutshell, a small business CRM that makes it easy for teams to get organized, sell smarter, and build customer relationships that last.

### Recent Posts

[![featured image](https://blog.olark.com/hs-fs/hubfs/Blog_Images/nutshell-desk.png?width=840&height=460&name=nutshell-desk.png)](https://blog.olark.com/why-more-small-businesses-will-adopt-sales-and-marketing-software)

## [3 Predictions for 2016: Why More Small Businesses Will Adopt Sales and Marketing Software](https://blog.olark.com/why-more-small-businesses-will-adopt-sales-and-marketing-software)

 By [Brian Kelly](https://blog.olark.com/author/brian-kelly)

*Today's guest post comes from Brian Kelly, VP of Product at [Nutshell](https://www.nutshell.com/), who explains why end users—not just managers—are the new decision makers for business software purchases. Spoiler alert: vendors are listening...*

[Read More](https://blog.olark.com/why-more-small-businesses-will-adopt-sales-and-marketing-software)

[All posts](https://blog.olark.com/all)

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## Product

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## About

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## Connect with us

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- [Become a Partner](https://olark.com/partners)
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- [Facebook](https://www.facebook.com/olarklivechat/)
- [Twitter](https://twitter.com/olark)
- [Instagram](https://www.instagram.com/olarklivechat/)
- [LinkedIn](https://www.linkedin.com/company/469764/)

 Product

- [Pricing](https://olark.com/pricing)
- [Chatbots](https://olark.com/chatbot-copilot)
- [Features](https://olark.com/features)
- [Integrations](https://olark.com/integrations)
- [Product Tour](https://olark.com/product-tour)
- [Case Studies](https://olark.com/case-studies)

 Support

- [FAQ](https://olark.com/faq)
- [Help Center](https://olark.com/help)
- [Getting Started](https://olark.com/help/getting-started)
- [Troubleshooting](https://olark.com/categories/tool-tip)
- [JavaScript API](https://olark.com/api)
- [Hire an Expert](https://olark.com/partners-directory)

 About

- [Our Team](https://olark.com/about)
- [Our Values](https://olark.com/values)
- [Become an Olarker](https://olark.com/jobs)

 Connect with us

- [Speak: The Olark Blog](https://blog.olark.com)
- [Our Guide to Remote Work](https://olark.com/tips-for-remote-managers-and-going-remote-guide)
- [Become a Partner](https://olark.com/partners)
- [Contact Us](https://olark.com/contact)

- [Terms of Service](https://olark.com/tos)
- [Privacy Policy](https://olark.com/privacy-policy)
- [GDPR](https://olark.com/help/gdpr)
- [Accessibility](https://olark.com/ada-accessible-live-chat)
- [Statement of Action](https://blog.olark.com/statement-of-solidarity-and-action-for-black-lives-matter)

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