On September 11, 2013, we had the pleasure of hosting CUSTOMERELATE in San Francisco with the insightful Sophie Monroe of payment platform WePay and the ridiculously knowledgeable Kevin Hale, who built WuFoo before becoming a Y Combinator partner.

Along with Olark founder Matt Pizzimenti and Chief Storyteller Laure Parsons, and a very large cake, we had rousing discussion about talking to customers and what makes it work.

Why care about third-party Javascript embedding?

Over the last five years or so, embedding Javascript code has become the norm. Much of this code is delivered by third-party services like Google Analytics and others. In fact, I just checked this morning and the Olark website embeds at least six separate third-party Javascript tools ranging from website analytics, to A/B testing frameworks, to commenting systems…and of course our very own chat box.

If you're an advanced Olark API user, you might want to skip straight to our full API section. If you're a new Olark API user, then you've come to the right place.

Olark live chat lets you do so many things. Talk to your customers, see what they are looking at, even show them how to do things on their screen with no extra installations.

Ever want to do even more with Olark? Our API allows you to get amazing results with a little code.

“Choose a job you love, and you will never have to work a day in your life.” — Confucius

For me building companies was never about money. It has always been about creating self sustaining organizations where I could hang out with my friends doing something that we all enjoyed.