We studied 600 ecommerce stores and found that shoppers that chatted on Olark spent 30% more, and were 3 times as likely to become repeat shoppers.  We want to help your business too.

Learn how to increase your sales

Start a free trial of Olark for Magento

Increase sales with Olark this  holiday season:

Boost your conversion with realtime chat like Bonobos.


“Of those Bonobos customers reaching out on live chat, the vast majority are pre-purchase, and about 38% END UP MAKING A PURCHASE.”


- Adam Covalt, Director of Customer Experience, Bonobos
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Know exactly what is in your customers' shopping carts with Olark for Magento.

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Rely on stellar customer service from Olark and Nexcess to support your sales efforts.

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We can even guide you in setting up an A/B test to determine just how effective live chat is for your business. 

 

Olark is Different. It's time to take another look at live chat:

 

You're probably thinking:  I've already given live chat a try,

why oh why should I try it again.

 

Thought:  I can't afford to staff live chat, my customer service team is already over-run.


Response: 
Have you considered running a test?  Live chat is pretty easy to test for your business. If we help you create more sales, it can free up resources for additional hires.  

 

Thought:  I have a lot of low margin products, any increase in cost of sales breaks my model.


Response: You can target Olark Live Chat to only show for customers who are looking at your highest margin items or came from certain ad campaigns.  Focus your human sales efforts around interactions that will be profitable.

 

Thought:  I tried live chat and it didn't work for my business.


Response: Live chat software is constantly evolving. Our customers have switched from other live chat providers and seen significant increases in sales.  For some businesses you need to be very deliberate about how you use live chat, our sales team can help you figure out the best experiments to run.

Learn how to increase your sales

Start a free trial of Olark for Magento