Thoughts on live chat 
Filed under

privacy

 

By Popular Demand!

A glaring omission from our website is no longer, we’ve finally come to our senses and added a privacy policy to our site (you’ll find it conveniently located at the bottom of every page).

Basically, we’re not abusing your email addresses, and we’re not reading your chat sessions.

Filed under  //   policy   privacy   security  
Posted by Olark 

Comments [0]

Inexorable march of progress

The big update for today is opening the Jabber client when a user visits the page, rather than opening it when the user opens a chat box. The advantages boil down to:

  • This greatly simplifies the process of identifying whether an operator is available.
  • Operators can initiate chat with web users.
  • Uhhm .. that's all I've got.

At some point we may want to add some kind of privacy control for web users who do not want operators to initiate chat. Maybe we could have some kind of cookie that prevents hab.la from opening the Jabber session unless you specifically ask it to.

Also, all these Jabber streams may cause a performance issue at some point, but I guess we'll cross that bridge when we come to it.

Filed under  //   performance   privacy   rpc   server  
Posted by Olark 

Comments [0]

Inexorable march of progress

The big update for today is opening the Jabber client when a user visits the page, rather than opening it when the user opens a chat box. The advantages boil down to:

  • This greatly simplifies the process of identifying whether an operator is available.
  • Operators can initiate chat with web users.
  • Uhhm .. that's all I've got.

At some point we may want to add some kind of privacy control for web users who do not want operators to initiate chat. Maybe we could have some kind of cookie that prevents hab.la from opening the Jabber session unless you specifically ask it to.

Also, all these Jabber streams may cause a performance issue at some point, but I guess we'll cross that bridge when we come to it.

Filed under  //   performance   privacy   rpc   server  
Posted by Olark 

Comments [0]