Using Olark - Simple as Sharing a Link
Here at Olark we are all about simplicity - both design and functionality. When we discover that our customers are struggling with any feature of our product, that’s our cue to work really hard to make it easier.
One thing we’ve noticed over the last few months is that many of you cannot easily add Javascript to your website. Sometimes it’s because you might not know how to add code to your website. Sometimes it’s because a separate team manages your website. It boils down to this: we needed to create an easier non-technical option for using Olark.
Last week we built a dead-simple solution. We call it ChatLinks - an easy way to use Olark without ever touching your website. Making a ChatLink is simple:
- go to the dashboard
- tell us a webpage where you want to add chat
- we give you a link (called a ChatLink) to share with other people
When other people visit a ChatLink, they will see the original webpage with the Olark chat widget floating in the corner. And that’s all you need to chat with your visitors. No need to contact your tech guy, no need to learn any code.
How can you use ChatLinks? Here are just a few examples of the cool things you can do:
- Promote your latest real-estate listing with a ChatLink. Be available to chat immediately with interested home buyers.
- Use ChatLinks in an AdWords campaign. Offer to chat with potential clients as soon as they click from the advertisement. Great for lawyers, lenders, and insurance providers.
- Email your customers with ChatLinks to new products in your store. Talk to those customers when they visit your product pages from the email.
- Share your latest for-sale painting on Twitter with a ChatLink. Allow potential buyers to ask questions and learn about the inspiration behind your artwork.
Give it a try!
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